Privacy Policy
Last Updated: [Insert Date]
Timber Experts Global Holdings (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect and how it is handled when you interact with our website, services, or contact our team.
1. Information We Collect
We may collect personal information in the following ways:
- Directly from you, when you contact us through our website forms, email, or phone.
- Automatically, via cookies or analytics tools, when you visit our website.
Types of data we may collect include:
- Name, email address, phone number, company name
- Business inquiries or project details
- IP address, browser type, device type, and site usage data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Offer services or information you request
- Improve our website functionality and user experience
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
3. Sharing of Information
We may share your data with:
- Trusted service providers (e.g. website hosting, email systems)
- Legal authorities if required by law or to protect our rights
- Internal affiliates and advisors for business operations
All third parties are required to maintain confidentiality and use data only as instructed by us.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
5. Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no internet-based service can be 100% secure, and we encourage you to share sensitive data with care.
6. Your Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us at the address below.
7. Cookies and Tracking
Our website may use cookies to collect anonymous usage data and improve performance. You can disable cookies through your browser settings, though some site features may be affected.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact:
Email: info@timberexpertsglobalholdings.com
Phone: 27 73 428 7735
Business Address: Ground floor, Bldg 4, 50 Constantia Boulevard, Constantia Kloof, Johannesburg, 1709.